Make your support team multilingual
Reduce your first response time and connect with customers by integrating AI-powered, human-refined ticket translations directly in your Zendesk workflow. Equip your service desk team with the tools they need to handle tickets in any language with ease and confidence.
Respond to customers in real-time
Respond to your customers in real-time and exceed expectations with Tolq’s live chat integrations, including popular chat systems like Drift and Hubspot. Striking up a conversation in any language is as easy as crafting a reply right in the chat and hitting send.
Integrate with the tools you already use
To keep your CSAT scores high, all you have to do is make your customers feel right at home throughout the entire customer experience. Using the Tolq API, we help you seamlessly integrate localization in your existing workflow, even if you’re using a custom CS tool.
Localize your support documentation
Make your FAQ’s and other support documentation multilingual and boost your company’s self-service rates. Deflect routine queries, increase your support team’s productivity, and improve the overall customer experience with an integrated, multilingual knowledge base.
