Reduce your first response time and connect with customers by integrating AI-powered, human-refined ticket translations directly in your Zendesk workflow. Equip your service desk team with the tools they need to handle tickets in any language with ease and confidence.
Respond to your customers in real-time and exceed expectations with Tolq’s live chat integrations, including popular chat systems like Drift and Hubspot. Striking up a conversation in any language is as easy as crafting a reply right in the chat and hitting send.
To keep your CSAT scores high, all you have to do is make your customers feel right at home throughout the entire customer experience. Using the Tolq API, we help you seamlessly integrate localization in your existing workflow, even if you’re using a custom CS tool.
Make your FAQ’s and other support documentation multilingual and boost your company’s self-service rates. Deflect routine queries, increase your support team’s productivity, and improve the overall customer experience with an integrated, multilingual knowledge base.
Human + AI 
Translation Memory
Glossary
Tone of Voice
Mixed Proficiencies
Quick Turnaround
Quality Check
Human + AI
Tolq’s human-powered and NMT-supported flows are ideal for processing high volumes of content at a fast speed, all while maintaining a high level of quality and cost-efficiency. Save up to 80% over time compared to solutions that use traditional (manual) translation flows.
Translation Memory
The more translations Tolq processes for you, the better your translation memory (TM) gets at decreasing your costs and improving your turnaround time for each language. Never pay for the same sentence or phrase twice and save on recurring translations — even at a high scale.
Glossary
Instruct your translators on how to translate certain terms or entire expressions with glossaries. Include new suggestions from translators, and easily edit or remove any terms on your list with one click.
Tone of Voice
Let your brand personality shine through in any language. Our advanced style management tools help you ensure that all outbound translations stay true to your tone of voice.
Mixed Proficiencies
Want to save on translation costs for low-margin products? Mix human and machine translation proficiencies for results that offer greater value for money. Choose between three levels: Simple Translation, Localization, and Expert.
Quick Turnaround Times
Tolq offers fast translations for agile e-commerce companies — powered by machine learning and refined by humans. Enjoy continuous quick turnaround times on your translations, no matter how large and dynamic your product catalog may be.
Quality Check
Translators are hand-picked for each client, which ensures they are familiar with your brand and product. Once they accept your task, they cannot work on any others until it’s finished. And our proofreaders give a verdict on the quality of each outbound translation, which means your translators are evaluated on an ongoing basis.
Tolq’s human-powered and NMT-supported flows are ideal for processing high volumes of content at a fast speed, all while maintaining a high level of quality and cost-efficiency. Save up to 80% over time compared to solutions that use traditional (manual) translation flows.
The more translations Tolq processes for you, the better your translation memory (TM) gets at decreasing your costs and improving your turnaround time for each language. Never pay for the same sentence or phrase twice and save on recurring translations — even at a high scale.
Instruct your translators on how to translate certain terms or entire expressions with glossaries. Include new suggestions from translators, and easily edit or remove any terms on your list with one click.
Let your brand personality shine through in any language. Our advanced style management tools help you ensure that all outbound translations stay true to your tone of voice.
Want to save on translation costs for low-margin products? Mix human and machine translation proficiencies for results that offer greater value for money. Choose between three levels: Simple Translation, Localization, and Expert.
Tolq offers fast translations for agile e-commerce companies — powered by machine learning and refined by humans. Enjoy continuous quick turnaround times on your translations, no matter how large and dynamic your product catalog may be.
Translators are hand-picked for each client, which ensures they are familiar with your brand and product. Once they accept your task, they cannot work on any others until it’s finished. And our proofreaders give a verdict on the quality of each outbound translation, which means your translators are evaluated on an ongoing basis.
Make your e-commerce product catalog multilingual in no time
with our native integrations.
